Zinio Legal Notices
| Terms of Service |
| Privacy Policy |
| Refund Policy |
Terms of Service
Last updated August 3, 2008
Welcome to Zinio! Access to and use of Zinio's Web site and other Zinio Internet services are subject to the following Terms of Service. Please read these Terms of Service ("Terms") carefully. Creating an account with Zinio or otherwise using or accessing the Zinio Service will signify your acceptance of these Terms and constitute a binding agreement between you and Zinio ("Agreement"). If you do not agree to these Terms, discontinue use of the Zinio Service immediately. Zinio's acceptance is expressly conditioned on your assent to these terms.
1. Description of Service
The Zinio Service is operated by Zinio, LLC, Inc. ("Zinio" or "We"). The "Zinio Service" (or "Service") includes the Zinio Web site that provides you the capability to order and subscribe to various magazines and other publications, and have digital versions of those publications or products delivered to you. Use of the Zinio Reader software is further subject to the Zinio Reader License Agreement.
2. Your Account
Certain portions of the Zinio Service are available only to individuals who have registered with and obtained a password from Zinio. By registering with Zinio, you certify that you are at least 18 years of age. You may not provide or use a password, email address, or any other information of anyone else without the owner's authorization. You agree to provide true, accurate, current and complete information about yourself when you register with or order publications from Zinio, and to maintain and promptly update that information to keep it true, accurate, current and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account, including the selection and use of all content and services.
3. User Conduct
You may only use the Zinio Service for lawful purposes and in accordance with these Terms, any operating rules established by Zinio and the Zinio Reader License Agreement. Zinio reserves the right to refuse service, terminate accounts, or cancel orders in its sole discretion, including, without limitation, based on any activity by a subscriber in violation of these Terms.
4. International Users
The Zinio Service is controlled, operated and administered by Zinio from its offices within the United States of America. If you access the Zinio Service from a location outside the United States, you are responsible for compliance with all local laws. You agree that you will not use the Zinio Service or any Publications or other content accessed through the Zinio Service in any country or in any manner prohibited by the United States Export Administration Act or any other applicable laws, restrictions or regulations.
5. Intellectual Property
All content included as part of the Zinio Service, such as text, graphics, logos, button icons, images, as well as the compilation thereof, and all software used on this site, is the property of Zinio or its suppliers and protected by United States and international copyright laws. You agree to abide by all copyright notices, legends or other restrictions contained in any such content and will not make any changes thereto.
Each third-party content provider owns the copyright on content original to it including, without limitation, on the magazines and other publications delivered or otherwise made available to you by the Zinio Service (the "Publications"). Except as permitted by the Publication's lawful owner, you acknowledge that you do not acquire any ownership rights by downloading copyrighted material.
Except as explicitly permitted under copyright law and by the features of the Zinio Service and Zinio Reader software, you may not modify, reverse engineer, publish, transmit, display, participate in the transfer or sale, create derivative works, or in any way commercially exploit or provide to a third party the content of the Zinio Web site, the Publications, or any portion of them without the express permission of Zinio and the copyright owner.
We do not grant you any licenses, express or implied, to the intellectual property of Zinio or our licensors except as expressly authorized by these Terms or the Zinio Reader License Agreement.
6. Third-Party Content
Zinio is a distributor (not a publisher) of the Publications or other content supplied by third parties. Accordingly, we have no editorial control over such content. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties, including those made in Publications offered by the Zinio Service, are those of the respective author(s) or publisher(s) and not of Zinio. Zinio does not guarantee the accuracy, completeness or usefulness of any content, nor will we be liable for any loss or damage caused by your reliance on information obtained through the Zinio Service.
The Zinio Service may contain links to other Internet sites and third-party resources. Zinio does not assume any responsibility or liability for communications or materials available at such linked sites. These links are provided for your convenience only. You are solely responsible for understanding any terms and conditions that may apply when you visit or place an order with a third-party site.
7. Modifications to Service
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Zinio Service (or any part thereof) with or without notice. You agree that Zinio shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
8. Disclaimer of Warranties
THE ZINIO SERVICE AND ALL CONTENT IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ZINIO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.WITHOUT LIMITING THE FOREGOING, NEITHER ZINIO NOR ITS AFFILIATES, LICENSORS OR AGENTS, MAKES ANY WARRANTY THAT (A) THE ZINIO SERVICE WILL MEET YOUR REQUIREMENTS, (B) THE ZINIO SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR -FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE ZINIO SERVICE WILL BE ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE ZINIO SERVICE WILL MEET YOUR EXPECTATIONS.
YOU BEAR THE RESPONSIBILITY FOR OBTAINING AND MAINTAINING RELIABLE INTERNET CONNECTIVITY. ZINIO IS NOT RESPONSIBLE FOR YOUR INABILITY TO DOWNLOAD CONTENT.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE ZINIO SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ZINIO OR THROUGH OR FROM THE ZINIO SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
9. Limitation of Liability
IN NO EVENT WILL ZINIO OR ITS AFFILILATES, LICENSORS, OR AGENTS BE LIABLE UNDER ANY THEORY OF LAW, FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
10. Indemnification
You agree to defend, indemnify and hold harmless Zinio, its licensors, suppliers and any third-party content providers to the Service and their respective directors, officers, employees and agents from and against all claims, losses, expenses, damages and costs, including reasonable attorney's fees, arising out of your use of the Zinio Service and resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your account.
11. Monitoring
Zinio has the right, but not the obligation, to monitor the Zinio Service to determine compliance with these Terms and any operating rules established by Zinio; and to satisfy any law, regulation or authorized government request. Without limiting the foregoing, we shall have the right to remove any content that we, in our sole discretion, find to be in violation of the provisions hereof or otherwise objectionable or in breach of Zinio's licensors' obligations.
12. Termination
Either Zinio or you may terminate this Agreement at any time. Without limiting the foregoing, Zinio may, in its sole discretion and without liability, terminate your password, or use of the Service for any reason, including, without limitation, if Zinio believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Any termination of your access to the Service under any provision of these Terms may be effected without prior notice, and Zinio may immediately deactivate or delete your account and all related information and/or bar any further access to the Service. Sections 4, 5, 6 and 8-13 shall survive termination of this Agreement.
13. Auto-renew Option
Zinio's auto-renew option allows you to receive uninterrupted delivery of your magazines without having to renew your subscriptions. When purchasing a subscription, if you choose to use the auto-renew option, your auto-renewal of that subscription will be billed at(the publication's market rate at the time the term of your subscription expires). You will be notified by email of the renewal rate for the magazine and the credit or debit card you used for your initial subscription will be automatically charged (at the end of the follow month's billing cycle). If your credit or debit card has expired or the account has closed, you will receive a renewal notification by email that will give you an opportunity to update your billing information. If you change your mind and decide you do not want to auto-renewa particular magazine, contact customer support [at (phone number) or customersupport@zinio.com] with your request. You may cancel your subscription at any time and receive a full refund for any undelivered issues. To check the auto-renew status of your subscriptions, go to "Manage your subscription" in the "My Account" area at Zinio.com. Note that auto-renew may not be available for every magazine. Please contact customer support for availability of this option for a particular title.
14. Miscellaneous
These Terms, the Zinio Reader License Agreement and the other rules, guidelines, licenses and disclaimers posted on the Zinio Web site constitute the entire agreement between Zinio and you with respect to your use of the Zinio Service and supersede all previous written or oral agreements between us with respect to the subject matter hereof. These Terms shall be governed by the statutes and laws of the State of California, without regard to the conflicts of laws principles thereof. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.
15. Notification of Changes
From time to time, Zinio may revise these Terms to keep them up to date with Zinio's products and services. Please refer to www.zinio.com/policy periodically for any changes. The update date is used to alert you to recent modifications. In addition if Zinio makes any material changes to these Terms, you will be sent a notification describing such changes to the email address where your magazines are delivered. If you do not wish to accept the changed Terms, you may immediately cancel your Zinio subscriptions. Your access or use of the Zinio Service subsequent to such an update or email notification will signify your assent to be bound by such changes.
16. Our Address
Zinio, LLC
114 Sansome Street, 4th floor
San Francisco, CA 94104
www.zinio.com
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Privacy Policy
Last updated August 3, 2008
Zinio knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Policy explains Zinio's treatment of information that we collect when you are on the Zinio Web site and when you use our products and services (collectively, the "Zinio Service"), which may include personally identifiable information ("Personal Information"). By using Zinio's products and services, you are accepting the practices described here.
This policy does not apply to the practices of companies that Zinio does not own or control, or to individuals that Zinio does not employ or manage, including operators of Web sites you may visit before or after visiting the Zinio Web site and the owners or publishers of the magazines and other products ("Publications") you purchase, download or otherwise access through the Zinio Service.
Information We Collect
Zinio collects information from users, which may include Personal Information, at different points on our Web site and through our software as follows:
We receive and store information you enter on our Web site or give us in any other way.
- Registration data:
- When you register for the Zinio Service, we ask that you provide basic contact information such as your name, address, and email address.
- Order data:
- When you order Publications through the Zinio Service, we collect your purchase and address or billing information, including your credit card number and expiration date.
- Voluntary information:
- We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with Zinio Customer Support.
- Information Collected Automatically
- We receive and store certain types of information whenever you interact with us via Zinio.com or the Zinio Reader software.
- Computer configuration:
- We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed.
- Referral, clickstream, and site interaction data:
- We may also record the URL you linked from to get to Zinio.com, your clickstream through and from our Web site, and other generally accepted tracking information.
- Email delivery and open rates:
- To help us make our emails more useful and interesting, and to ensure that we are delivering the Publications you have ordered, we often receive a confirmation when you receive and/or open email from Zinio.
- Software installation, file downloads, and publication access:
- When you install Zinio Reader or download Publications or other files from Zinio.com, we may record when each file transfer begins and ends, and any s that interrupt the transfer. The Zinio Reader software also records whether or not you downloaded and accessed a given Publication.
- Information from Other Sources
- We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy.
- Customer and order data from our partners:
- If you place an order for a Publication directly with the publisher or another Zinio partner for which we provide fulfillment or other services, your account information and order information is passed to us.
- Updated delivery and address information:
- We may obtain updated contact information from third parties in order to correct our records and fulfill your orders or deliver communications to you.
- Demographic and purchase information:
- We may reference other sources of demographic and purchase information in order to provide you with more targeted communications and promotions.
How We Use Cookies
Cookies are alphanumeric identifiers that a Web site can store on your computer's hard drive. When you visit Zinio.com, create a user account, download or purchase a product from us, or sign-in to the Zinio Reader we may set cookies on your personal computer. We require that cookies be enabled in your Web browser so that we can identify you as a repeat visitor or customer and maintain session information for logged-in users. We also use cookies to track usage trends and patterns in order to better understand and improve areas of our Web site.
Zinio may allow other companies that are providing content on our site to set and access their own cookies on your computer. Other companies' use of cookies is subject to their respective privacy policies.
How We Use the Information We Collect
Zinio uses this information to:
- Deliver the Publications and other products you order or that are sent to you as sample or pass-along issues
- Verify access to secure content and your account information
- Determine whether you meet the minimum system requirements for use of the Zinio Service
- Provide you tailored content and instructions, renewal options and targeted promotions
- Service your customer support requests
- Ask you to participate in surveys about our products and services
- Offer you product upgrades
- Better understand, on an anonymous and aggregated basis, how the Zinio Service is being used, including Web traffic and reading patterns, so that we may continually improve our products and services
How We Share the Information We Collect
We may share your Personal Information only as follows:
- Publishers and partners:
- Zinio may provide publishers and other merchants for whom Zinio sells or distributes Publications or other products, with any Personal Information in connection with or as is necessary to fulfill your requests for their products, programs or services, or to satisfy other core business functions. In such instances, your Personal Information is governed by their respective privacy policies.
- Agents: We may employ other companies and individuals to perform functions
- on our behalf such as fulfilling orders, sending email, processing credit card payments, and providing customer service. They will be provided access to Personal Information needed to perform their functions, but may not use it for other purposes.
- Protection of Zinio.com and others:
- We release account and other Personal Information when we believe release is appropriate to comply with the law; to enforce or apply our Terms of Service, the Zinio Reader License Agreement, or other agreements; or to protect the rights, property, or safety of Zinio.com, our users, or others.
- Business transfers:
- Zinio may transfer information it collects, including any Personal Information, in connection with a business combination transaction or sale of all or most of the assets of the company. You acknowledge that such transfers may occur, and that any acquirer of Zinio may continue to use your Personal Information as set forth in this policy.
- Trusted third parties:
- With your consent, we will make your Personal Information (not including your credit card information) available to trusted third parties who offer products and services we think may be of interest to you so that you can receive information or opportunities related to those products and services. You may update your preference with regard to our sharing your information for this purpose by opting in in the Your Account area of the Zinio Web site. A trusted third party may use shared information in accordance with its own privacy policy.
- With your consent:
- Other than as set out above, you will receive notice prior to our sharing your Personal Information with any third parties, and you will have an opportunity to choose not to share the information.
- Zinio reserves the right to use and disclose anonymous information, including aggregate information derived from your Personal Information, to inform publishers, partners, and other interested parties as to the usage habits or characteristics of Zinio's user base; and to serve other general business purposes.
- Email Communications to our Users
- Zinio does not send unsolicited email, but we do send email communications to our users in connection with our providing the Zinio Service. The following outlines the types of email Zinio sends to our users, and the choices you have about which messages to receive.
- Messages required to service orders you place for Publications and products fulfilled by Zinio:
- Zinio will send you email notifying you of the availability of each magazine issue or other product that you order either directly from Zinio or from one of our publisher or other merchant partners. We may also send you communications related to your order, for example encouraging you to pay for, register for the auto-renewal option for or renew your subscription.
- Messages required to service your Zinio account:
- Zinio may send newly registered users a welcoming email, as well as messages confirming each order you place directly at Zinio.com; confirming your account changes; inviting you to participate in customer surveys; and informing you of important product or service updates related to our core business.
- Marketing messages about Publications you receive:
- We may send you marketing messages related to the Publications you receive, for example, encouraging you to purchase additional single copies or to subscribe.
- Optional marketing messages from Zinio:
- Registered users may also occasionally receive information or special promotions from Zinio about additional Publications, products and services. You may update your preference with regard to receiving such messages by opting out in the Your Account area of the Zinio Web site.
- Optional marketing messages from trusted third parties:
- With your consent, Zinio may share your Personal Information (not including your credit card information) with trusted third parties so that you may receive information or opportunities from them about relevant products and services they offer. You may update your preference by opting in in the Your Account area of the Zinio Web site.
- Changing or Removing Your Information
- To review or update your Personal Information, or to alter your email preferences, or preferences regarding how we share your Personal Information, visit the Your Account area of Zinio.com.
- If at any time you would like to close your account, send email to support@zinio.com. Your Personal Information will be removed from our active user database and will be deleted assuming that you are current with all payment obligations, that Zinio does not believe it reasonably necessary to keep such information for any pending legal action, and that we are under no other legal obligation to retain such information. Please be aware that any unfulfilled subscriptions may be canceled without refund and you will have to re-register in order to use the Zinio Service. It is your responsibility to request a refund from Zinio or the appropriate merchant.
- Security Practices
- Zinio uses reasonable and current security methods to protect your personal data. Your information will be stored in a database located behind multiple firewalls and accessible only to authorized personnel. We do not encrypt normal Web sessions, but any transmission to our servers of credit card or other Personal Information uses Secure Sockets Layer (SSL) software, which encrypts information you input. Password and credit card information is then stored in our database in an encrypted, non-human readable form. (Note: Unless you are PCI DSS compliant, you should not be receiving, storing or accessing credit card data. If this statement pertains to how your payment processor manages andsecures credit card data this should be reflected in this policy.)
- Children
- Zinio does not knowingly collect, either online or offline, Personal Information from persons under the age of thirteen.
- Notification of Changes
- From time to time, Zinio may revise this Privacy Policy to keep it up to date with Zinio's products and services. The update date is used to alert you to recent changes. If changes to Zinio's privacy policy will directly affect how we share your Personal Information, we will notify you by posting a notice on our Web site and by sending you an email giving you an opportunity to opt out of such change. Unless we notify you otherwise, our collection and use of your Personal Information is governed by the Privacy Policy in effect at the time such Personal Information is collected.
- How to Contact Us
- If you have any questions or concerns regarding our Privacy Policy or our use of your information, please email support@zinio.com or use the following address:
Zinio, LLC
114 Sansome Street, 4th floor
San Francisco, CA 94104
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- Your satisfaction is very important to us. You may cancel subscriptions ordered at Zinio.com at any time. Zinio will provide a refund for all unserved issues to the credit card used for purchase. Single copy purchases will only be refunded in the case that you are unable to download the issue. Please go to Zinio's help page to request a refund.

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Refund Policy
Last updated January 4, 2005

